user iconnibbler on April 19th 2016
1953 views

topic iconBlue Images/Imágenes azules

Blue Hue!

English
I had a problem with the software. Sometimes when I save an image with only one frame or more, it sets the image to have blue hue all around the image.

Spanish
He tenido un problema con el software. A veces, cuando puedo guardar una imagen con sólo un marco o más, se establece que la imagen tenga tonalidad azul todo alrededor de la imagen.

user iconVlasta on April 20th 2016 0

I'll need more information. Are the affected images specific in some way, what format do you use to save them, etc.

user iconnibbler on April 20th 2016 0

I save them as gifs.

user iconnibbler on April 20th 2016 0

I try to save a gif, but there is blue colored pixels.

user iconVlasta on April 20th 2016 0

OK, send me one of the problematic image in a different format to info@rw-designer.com

I'll try to save it as gif myself and see if the blue pixels appear.

user iconnibbler on April 21st 2016 0

OK, I have sent you the message.

user iconVlasta on April 21st 2016 0

OK, I see the problem. For now, you can open the bluish image and save it again, which should fix it. Better solution comes later.

user iconVlasta on April 22nd 2016 0

The fix should download via automatic updates within a week.

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